「これで本当に世界全体が見える」：在宅高齢者のための会話型テレプレゼンスロボットの設計
"This really lets us see the entire world:" Designing a conversational telepresence robot for homebound older adults
在宅高齢者が外部世界と交流するための会話型テレプレゼンスロボットを設計し、ニーズ調査と技術プローブ研究を通じて、探索・回想・社会参加を支援する対話設計の知見を得た。
著者: Yaxin Hu, Laura Stegner, Yasmine Kotturi, Caroline Zhang, Yi-Hao Peng, Faria Huq, Yuhang Zhao, Jeffrey P. Bigham, Bilge Mutlu
分類: cs.HC, cs.RO
原文アブストラクト
In this paper, we explore the design and use of conversational telepresence robots to help homebound older adults interact with the external world. An initial needfinding study (N=8) using video vignettes revealed older adults' experiential needs for robot-mediated remote experiences such as exploration, reminiscence and social participation. We then designed a prototype system to support these goals and conducted a technology probe study (N=11) to garner a deeper understanding of user preferences for remote experiences. The study revealed user interactive patterns in each desired experience, highlighting the need of robot guidance, social engagements with the robot and the remote bystanders. Our work identifies a novel design space where conversational telepresence robots can be used to foster meaningful interactions in the remote physical environment. We offer design insights into the robot's proactive role in providing guidance and using dialogue to create personalized, contextualized and meaningful experiences.
