社会的に受容されるサービスロボットの要件の体系的分析
Systematic analysis of requirements for socially acceptable service robots
博物館や病院などの混雑した公共空間でサービスロボットが安全かつ社会的に受容されるために必要な要件を、機能要件と非機能要件に分類して体系的に整理し、受付ロボットを例に考察した。
著者: Andrea Ruo, Simone Arreghini, Luca Capra, Rosario De Chiara, Valeria Di Pasquale, Alessandro Giusti, Cristina Iani, Antonio Paolillo, Dominic Petrak, Alexander Plaum, Megha Quamara, Lorenzo Sabattini, Viktor Schmuck, Paolo Servillo, Francesco Zurolo, Valeria Villani
分類: cs.RO
原文アブストラクト
In modern society, service robots are increasingly recognized for their wide range of practical applications. In large and crowded social spaces, such as museums and hospitals, these robots are required to safely move in the environment while exhibiting user-friendly behavior. Ensuring the safe and socially acceptable operation of robots in such settings presents several challenges. To enhance the social acceptance in the design process of service robots, we present a systematic analysis of requirements, categorized into functional and non-functional. These requirements are further classified into different categories, with a single requirement potentially belonging to multiple categories. Finally, considering the specific case of a receptionist robotic agent, we discuss the requirements it should possess to ensure social acceptance.
