参加型プロトタイピングでロボットの振る舞いとユーザー認識を揃える
Aligning Robot's Behaviours and Users' Perceptions Through Participatory Prototyping
公共空間でのロボットの適切な振る舞いについて、参加型デザインワークショップを通じてユーザーの認識と期待がシミュレーション・実機での試作体験によりどう変化するかを調査した。
著者: Pamela Carreno-Medrano, Leimin Tian, Aimee Allen, Shanti Sumartojo, Michael Mintrom, Enrique Coronado, Gentiane Venture, Elizabeth Croft, Dana Kulic
分類: cs.RO
原文アブストラクト
Robots are increasingly being deployed in public spaces. However, the general population rarely has the opportunity to nominate what they would prefer or expect a robot to do in these contexts. Since most people have little or no experience interacting with a robot, it is not surprising that robots deployed in the real world may fail to gain acceptance or engage their intended users. To address this issue, we examine users' understanding of robots in public spaces and their expectations of appropriate uses of robots in these spaces. Furthermore, we investigate how these perceptions and expectations change as users engage and interact with a robot. To support this goal, we conducted a participatory design workshop in which participants were actively involved in the prototyping and testing of a robot's behaviours in simulation and on the physical robot. Our work highlights how social and interaction contexts influence users' perception of robots in public spaces and how users' design and understanding of what are appropriate robot behaviors shifts as they observe the enactment of their designs.
