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HRIarXiv:2307.15568

ロボットの性格と人間の特性が信頼できるインタラクションに果たす役割

We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interaction

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音声や言語特徴でロボットの性格(外向性・内向性)を表現し、バリスタロボットでは外向的な性格が好まれ信頼されることを示した。また、人間のロボットへの態度が信頼に影響することを明らかにした。

著者: Mei Yii Lim, José David Aguas Lopes, David A. Robb, Bruce W. Wilson, Meriam Moujahid, Emanuele De Pellegrin, Helen Hastie

分類: cs.RO, cs.AI

原文アブストラクト

As robots take on roles in our society, it is important that their appearance, behaviour and personality are appropriate for the job they are given and are perceived favourably by the people with whom they interact. Here, we provide an extensive quantitative and qualitative study exploring robot personality but, importantly, with respect to individual human traits. Firstly, we show that we can accurately portray personality in a social robot, in terms of extroversion-introversion using vocal cues and linguistic features. Secondly, through garnering preferences and trust ratings for these different robot personalities, we establish that, for a Robo-Barista, an extrovert robot is preferred and trusted more than an introvert robot, regardless of the subject's own personality. Thirdly, we find that individual attitudes and predispositions towards robots do impact trust in the Robo-Baristas, and are therefore important considerations in addition to robot personality, roles and interaction context when designing any human-robot interaction study.

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