異なる失敗がロボットの知覚信頼性に与える影響
Impact of Different Failures on a Robot's Perceived Reliability
ロボットの失敗の種類(滑り、停止、誤動作)が人間の信頼感に与える影響を調べ、失敗後の成功が信頼回復に有効であることを示した研究。
詳しい要約
1. どんなもの?
2. 先行研究と比べてどこがすごい?
3. 技術・手法の肝は?
4. どうやって有効だと検証した?
5. 議論はある?
6. 次に読むべき論文は?
※ AIが要旨から生成した要約です。正確性は原文をご確認ください。
著者: Andrew Violette, Zhanxin Wu, Haruki Nishimura, Masha Itkina, Leticia Priebe Rocha, Mark Zolotas, Guy Hoffman, Hadas Kress-Gazit
分類: cs.RO
原文アブストラクト
Robots fail, potentially leading to a loss in the robot's perceived reliability (PR), a measure correlated with trustworthiness. In this study we examine how various kinds of failures affect the PR of the robot differently, and how this measure recovers without explicit social repair actions by the robot. In a preregistered and controlled online video study, participants were asked to predict a robot's success in a pick-and-place task. We examined manipulation failures (slips), freezing (lapses), and three types of incorrect picked objects or place goals (mistakes). Participants were shown one of 11 videos -- one of five types of failure, one of five types of failure followed by a successful execution in the same video, or a successful execution video. This was followed by two additional successful execution videos. Participants bet money either on the robot or on a coin toss after each video. People's betting patterns along with a qualitative analysis of their survey responses highlight that mistakes are less damaging to PR than slips or lapses, and some mistakes are even perceived as successes. We also see that successes immediately following a failure have the same effect on PR as successes without a preceding failure. Finally, we show that successful executions recover PR after a failure. Our findings highlight which robot failures are in higher need of repair in a human-robot interaction, and how trust could be recovered by robot successes.
